CaptionCall

CaptionCall is a mobile application that allows individuals with hearing loss to make and receive captioned calls from their mobile devices. This eliminates the need for a landline and allows for more flexibility as the user can make calls from anywhere with WiFi or mobile data service. The app uses advanced voice to text technology to transcribe both sides of the conversation in real-time, making it fast, accurate, and easy to read.

One of the main benefits of CaptionCall is that it is completely free for those with qualified hearing loss. This is because it is an FCC-approved captioned call service and is funded by the government. Users simply need to create an account and provide accurate information to meet federal requirements. They will then receive a new CaptionCall Mobile phone number or can continue using their existing number and have calls automatically forwarded to the app for captioning.

To get started with CaptionCall Mobile, users simply need to install the app, create an account, and grant permissions when prompted. The app provides quick access to saved contacts, captioned voicemail and voicemail alerts, and the ability to dial and receive calls from any phone number. This makes it easy for users to make calls with instant live captions.

It's important to note that CaptionCall Mobile is exclusively for individuals with hearing loss in the United States. The app is also only available in the United States and federal law prohibits anyone without hearing loss from using IP captioned telephones with the captions turned on. The app is funded by a federally administered fund and there is no cost for individuals who qualify for the service.

The CaptionCall phone and app remain the property of Sorenson, the company behind CaptionCall, in order to provide ongoing support, service, and upgrades. Any bugs or feedback can be reported to the CaptionCall Mobile team. With CaptionCall, individuals with hearing loss can enjoy the convenience and accessibility of making and receiving captioned calls from their mobile devices.