Dialpad's "Features that Matter" is a comprehensive business communication application that allows users to access all their calls, contacts, and messages in one convenient platform. This means that users can manage their business communications from the palm of their hand, making it easier and more efficient to stay connected with colleagues and clients. One of the standout features of Dialpad is its ability to seamlessly switch between devices. Users can take calls on the go and easily switch between their laptop, deskphone, and Android device with just one tap. This means that users can stay connected and productive no matter where they are or what device they are using. Another impressive feature of Dialpad is its Voice Intelligence™ technology. This feature automatically transcribes calls and presents them to the user once the call has ended. This eliminates the need for users to take notes during calls and ensures that they never miss important information. With Voice Intelligence™, users can be confident that they have an accurate record of what was said during their calls. In addition to its communication capabilities, Dialpad also offers rich contact profiles. These profiles go beyond just a name and number, providing users with access to shared emails, upcoming events, and details from their CRM. This makes it easier for users to stay organized and have all the information they need at their fingertips. Finally, Dialpad allows users to coach and monitor calls from anywhere. Even if they are not at their desk, users can use the listen-in feature to monitor and coach calls from a single interface. This makes it easier for managers to provide feedback and support to their team members, no matter where they are located. With its user-friendly interface and advanced features, Dialpad is a must-have for any business looking to streamline their communication processes.









