First Citizens Digital Banking is an online platform that allows both consumer and business customers to manage their finances easily and securely. With this application, users can view their account balances and transaction history, deposit checks using their mobile devices, pay bills, and make transfers between their First Citizens accounts. They can also manage their credit cards by locking and unlocking them, activating new cards, reporting lost or stolen cards, and more. Additionally, users can receive account and security alerts via text or email, and access their checking, savings, and credit card statements at any time. They can even view their tax documents through the app.
For consumer customers, First Citizens Digital Banking offers even more features. They can link all their accounts, even those with other financial institutions, to get a complete financial picture. This allows them to track spending patterns, create budgets, understand their net worth, and manage expenses all in one place. They can also send money to friends, family, and others they trust using Zelle®, transfer funds to and from accounts at other financial institutions, and view their FICO® Scores if they have a consumer loan, credit card, or mortgage. The app also allows them to set up text and email alerts to monitor credit and debit card activity, and manage their debit cards by locking and unlocking them, changing their PIN, reporting lost or stolen cards, and more. Credit card customers can also add authorized users and request balance transfers.
Business customers can also benefit from First Citizens Digital Banking. They can set up multi-user access, customize and designate access to employees who help manage the company's finances. They can also send domestic wire transfers, make payments via ACH, and use features like ACH Monitor and Positive Pay to detect fraud. Similar to consumer customers, business customers can also set up text and email alerts to monitor credit card activity.
First Citizens Bank, founded in 1898 and headquartered in Raleigh, N.C., serves customers at over 600 branches in 22 states. The bank does not charge fees for downloading or accessing the digital banking platform, including the mobile app and text banking. However, mobile carrier fees may apply for data and text message usage. Users should check with their carrier for more information. Some services within the app may also have fees associated with them.
In conclusion, First Citizens Digital Banking is a comprehensive and convenient tool for managing finances. It offers a wide range of features for both consumer and business customers, and is backed by a reputable and long-standing bank. With its user-friendly interface and secure access, this application is a valuable resource for anyone looking to stay on top of their finances.









