I&M Bank's digital application offers a variety of features to enhance your banking experience. These features include self-registration and login with the option to use biometrics for added security. You can also switch between different services and view an overview of your accounts on the dashboard. This includes operative, deposit, loan, savings accounts, and credit cards. The app also allows for mobile money transfers, local and international payments, KRA payments, and utility payments. You can even top-up airtime and manage joint accounts with payment approval.
For your convenience, the app also provides transaction history, statements, and services requests such as stopping cheques and locking/unlocking credit cards. You can also manage standing instructions and beneficiaries, as well as view and update your profile information and preferences. The app also offers step-up authentication for added security, with the option to receive OTPs via SMS or email. You can also set up notifications and easily log out when you're finished.
One of the standout features of the app is I&M Bank's unsecured personal loan. This loan is available to existing customers who have been pre-scored/pre-approved and offers a minimum limit of KES 50,000 and a maximum limit of KES 3,000,000. The loan has a processing fee of 4% and an excise duty of 20% on the processing fee. The loan tenor ranges from 1 to 60 months with an interest rate of 14.8% per annum. A credit life insurance fee of 0.028% per month is also charged.
To be eligible for a personal loan, you must have an active account with I&M Bank for at least six months and meet the bank's risk appetite threshold. You must also have no non-performing loan facilities and pass all eligibility business policy rules. Your loan limit may increase or decrease based on your savings and loan repayment behavior, with a good repayment history and regular salary/business proceeds increasing your chances of a higher limit.
The app makes loan repayment easy by automatically deducting the instalment from your operative/transactional account on the due date. You can also make early payments without any penalties. To ensure the security of your personal information, the app has a privacy notice and personal loan terms and conditions that can be accessed through the app or on the I&M Bank website. With its user-friendly features and convenient services, I&M Bank's digital application is a valuable tool for managing your finances.









