WhatsApp Business

WhatsApp Business is a messaging application that allows businesses to have a presence on WhatsApp and communicate more efficiently with their customers. It offers additional features such as a business profile, messaging tools, and the ability to use a landline or fixed phone number. Users can also have both WhatsApp Business and WhatsApp Messenger installed on the same phone with different numbers.

One of the main features of WhatsApp Business is the ability to create a business profile. This profile includes important information such as the business's website, location, and contact information, making it easier for customers to find and connect with the business.

The messaging tools in WhatsApp Business also help businesses to be more responsive to their customers. Away messages can be set to let customers know when the business is unavailable, and a greeting message can be sent to introduce the business when a customer first messages them.

Another unique feature of WhatsApp Business is the ability to use a landline or fixed phone number. This allows customers to message the business on their existing phone number, making it more convenient for both parties. The app also allows for the use of both WhatsApp Business and WhatsApp Messenger on the same phone, as long as each app has its own unique phone number.

WhatsApp Business also offers the convenience of being able to respond to customers from a computer's browser through WhatsApp Web. This allows for more efficient communication and management of customer messages.

Overall, WhatsApp Business is a powerful tool for businesses to connect with their customers and grow their business. It includes all the features of WhatsApp Messenger, such as multimedia messaging and group chats, while also offering unique features tailored specifically for businesses. However, it's important to note that once a chat backup is restored from WhatsApp Messenger to WhatsApp Business, it cannot be restored back to WhatsApp Messenger.