Interakt for WhatsApp Business

Interakt is a comprehensive WhatsApp business tool that aims to help businesses grow and expand their reach on the popular messaging platform. It offers a range of features, including a Shared Team Inbox and multi-agent support, to streamline and enhance customer conversations on WhatsApp.

With over 100 fast-growing companies in India already trusting interakt for their WhatsApp Business needs, it has proven to be a reliable and effective solution for businesses looking to leverage the power of WhatsApp. The Shared Team Inbox feature allows businesses to manage all their customer conversations in one place, ensuring that no messages are missed and providing a seamless experience for both the business and the customer.

The Shared Team Inbox feature offers several benefits, including a unified dashboard that allows multiple agents to respond to queries from one WhatsApp number. This makes it easier for businesses to handle a high volume of customer conversations and ensures that all messages are addressed promptly. Additionally, businesses can add multiple teammates to the inbox and assign or reassign chats to them, making it easier to manage conversations and provide efficient customer service.

Interakt also offers an easy-to-use composer that allows businesses to reply to messages instantly with rich-media options, quick replies, and more. This helps businesses to master conversations and engage with customers in a more personalized and effective manner. The intuitive inbox feature also provides a full picture of the customer, allowing businesses to understand their needs and preferences while communicating with them on WhatsApp.

With over 2 billion users on WhatsApp, it is a powerful platform for businesses to connect with their customers. Interakt offers access to the WhatsApp Business API, making it easier for businesses to manage their processes and communicate with customers on WhatsApp. By signing up for interakt, businesses can take advantage of all these features and enhance their presence on WhatsApp, ultimately helping them to grow and succeed in the digital world.