UIS Mobile

This application brings together all customer inquiries from various channels (voice and text) in one window. Your employees can process them at any convenient time. You will not lose any inquiries and reduce processing time due to a convenient interface and additional tools.

The application allows you to:

- accept and process calls, chats and requests from the website, social networks and messengers;

- call or send messages to customers, including writing first;

- show information about the inquiry to know exactly what the customer's request is;

- transfer the dialogue to colleagues if you cannot help the customer;

- show the entire history of inquiries with this customer to be in the context of their needs;

- change your status, indicating your readiness to process inquiries;

- receive timely push notifications to not miss any inquiries.

The application is available to current users of the UIS/CoMagic platform.