Lenovo

The Lenovo Help app is a one-stop solution for all your Lenovo and Motorola devices. It can be easily installed on any Android-based device and offers a range of features to help you troubleshoot issues, view warranty status, optimize your phone, and find service providers. The app has been recently updated with a new user interface and integrated Lenovo account, making it more convenient to use.

The app offers a variety of services, including the ability to find your nearest service provider and open a service ticket, check the status of your repair, and update your warranty end date. You can also chat with knowledgeable agents for support with Lenovo smartphones in India. Additionally, the app provides solution articles and videos to help you use your device more effectively and troubleshoot problems. You can also provide feedback directly to Lenovo about the effectiveness of these articles.

If you are experiencing issues with your Android smartphone or tablet, the app offers self-diagnostics for various components such as display, battery, touch screen, sound, and more. You can also view important information about your device, such as CPU, RAM, and storage usage, model and IMEI information, and software statistics. The app also provides access to Lenovo's Support website and Community Forums.

The app also features a shopping section where you can explore, search, and purchase Lenovo products. You can filter and sort products by specifications, browse bestsellers and sales, and check out special campaigns. However, this feature is only available in limited countries and regions.

By logging in with your Lenovo ID, you can access your unified Lenovo account and view your order history, shopping cart, and saved products from Lenovo's Support website. You can also manage your Lenovo profile, wallet, and address book. The app also welcomes feedback and suggestions through the "About" option in the main menu.

The app requests certain permissions, such as access to your phone, location, camera, microphone, and storage, to provide relevant services and run diagnostics on your device. However, it will never make phone calls and only uses these permissions for diagnostic purposes. Overall, the Lenovo Help app is a useful tool for Lenovo and Motorola device users, offering a range of features and services to enhance their experience.