This application allows users to easily check their data usage, monthly fees, and contract plan details for their Rakuten Mobile service. With a simple glance at the graphs, users can see their remaining data and usage status. They can also view their daily data usage and communication fees for calls and SMS messages.
Users can also check their monthly fees, payment status, and usage details. They can even set up their Rakuten points to be used for monthly payments.
The app also offers the convenience of being able to add or change optional services and handle procedures such as SIM card replacement in case of theft or loss.
For any issues or concerns, users can access customer support through the app. They can search for solutions by category or keyword, and even chat with a representative. However, please note that response times may vary depending on the volume of inquiries.
In addition to these features, the app also offers various other functions such as sharing on social media, setting up Rakuten points, changing email settings, and checking network speed. Users can also perform tasks like SIM card replacement, switching to another carrier, suspending service, and canceling their contract. They can also make payments through the app, view usage details, and manage payment methods. Other features include purchasing products and accessories, checking application history, and updating personal information through AI-powered identity verification.
If users encounter any issues with updating the app, they can refer to the provided link for solutions. For more information about the my Rakuten Mobile app, users can visit the Rakuten Mobile website. And for any common questions or concerns, they can check the customer support page.









