Wazzup

This application aims to eliminate the loss of incoming requests due to human error. It does not have the concept of "unread messages", only "unanswered messages". Notifications about incoming messages will not disappear if the user simply clicks on the dialogue. To remove the notification from the dialogue, the manager must either respond to the client or click on the special "No response required" button. If the manager does not respond to the client, it is a deliberate action.

Dialogues with unanswered messages are always at the top of the list. This eliminates the possibility of forgetting about a dialogue.

The sales department manager can see the dialogues of all managers and their notifications about unanswered messages. This allows them to track how quickly and efficiently managers respond to messages.

Managers can work with both WhatsApp and Instagram through one application. There is no need to waste time switching between different applications. This streamlines the communication process and increases productivity.

The application also helps to prevent missed opportunities and improve customer satisfaction. By ensuring that all messages are answered promptly, it helps to build trust and maintain good relationships with clients. The feature of having all dialogues with unanswered messages at the top of the list also helps to prioritize and manage workload effectively. Overall, this application is a valuable tool for businesses to streamline their communication processes and improve customer service.