ZDialer by Zoho Voice

Zoho Voice is an application that allows multiple teams to use one account for their business communication needs. This makes it easy for teams to collaborate and stay connected, without the hassle of managing multiple accounts. Setting up a Zoho Voice account is a simple process, and once it's done, team members can be added as admins, supervisors, and technicians with defined user privileges.

One of the key features of Zoho Voice is the ability to get your own phone number. This means that teams can purchase phone numbers from different countries and assign them to their teammates. This allows for a more global reach and also makes it possible to use one phone number for the entire team. This feature is especially useful for businesses with international clients or teams working remotely.

Zoho Voice also seamlessly integrates with popular CRM and helpdesk systems such as Zoho CRM, Desk, and Bigin. This integration allows for a more efficient workflow as caller details can be viewed directly in the Zoho Voice mobile app. Calls can also be handled directly from the CRM and Desk web apps, making it easier to manage customer interactions.

With Zoho Voice, teams also have access to a variety of telephony features that make business communication simple and efficient. These features include IVRs, Call Queues, Business Hours, Holidays, Live Call Monitoring, Call Transfer, Call Recording, Voicemail, and Call Logs. These features are designed to enhance the overall communication experience and improve productivity.

Lastly, Zoho Voice allows users to make and receive calls directly from the app. This can be done by purchasing voice credits, which can then be used to make local and international calls at low rates. As long as there is an active internet connection, teams can stay connected and communicate with clients and colleagues from anywhere in the world. With its user-friendly interface and powerful features, Zoho Voice is a valuable tool for businesses looking to streamline their communication processes.