My TELUS

My TELUS is a convenient and secure mobile application that allows users to easily access and manage their TELUS account. With the added security of 2-step verification and facial or fingerprint recognition, users can feel confident in their account's protection. The app also offers 24/7 support through the TELUS Assist chatbot, making it easy to get help while on the go.

Through the app, users can quickly and easily perform a variety of tasks related to their account. This includes paying bills using a credit card or bank account, setting up pre-authorized payments, checking account balances, and updating their profile. Additionally, users can stay informed about special offers and rewards through the app.

For mobility customers, the app offers even more features. Users can monitor their monthly data, text, and voice usage, as well as download and view past bills. They can also set data limits and turn on or off overage protection. The app also allows for customization of add-ons, such as Easy Roam, international texting, data top-ups, and Fast Pass.

Home Services customers can also benefit from the app. They can easily upgrade their internet plan, monitor their data usage, and manage their Pik TV and Optik TV channels, theme packs, and premium selections. The app also allows for easy management of Wi-Fi.

If users are enjoying the app, they can take a few minutes to rate it and provide feedback. It's important to note that the app requires Android 5.0 or higher and that while select small business accounts are supported, corporate and enterprise accounts are not yet eligible. Overall, My TELUS is a user-friendly and efficient way to manage your TELUS account on the go.