The Halifax mobile banking app offers a convenient and secure way for customers to manage their finances on the go. With the ability to sign in using fingerprints or a 3-character combination, customers can quickly access their accounts and view balances and statements with a simple swipe. They can also view individual transaction details and keep track of their incoming and outgoing money. The app also offers the option to have travel money delivered for free to their home or local branch, making it easy to plan for trips.
In addition to basic account management, the app also offers some extra features. Customers can earn cashback as they spend with Cashback Extras, and can even apply for loans, savings, and credit cards directly through the app. For added convenience, customers can also call the bank directly from the app without having to go through security checks.
The app also prioritizes security, offering the ability to freeze card transactions if the debit card is misplaced or to restrict its use. Customers can also report lost or stolen cards, order replacements, and reset their online banking password. They can also update their contact details through the app.
To get started, customers simply need to register their device and have an up-to-date phone number, a Halifax UK personal account, and their online banking username, password, and memorable information. The app also has measures in place to protect customers from online fraud, and they can contact the bank directly through the app if they have any concerns.
It's important to note that the app is only available to Halifax Online Banking customers with a UK personal account, and some features may be affected by phone signal and functionality. Customers should also be aware that the app cannot be used in certain countries due to technology export prohibitions. Additionally, some features may not work on tablets.
The app also collects anonymous location data to help prevent fraud and improve services. Cashback Extras is available to Halifax bank account customers over the age of 18 with a debit or credit card who bank online. Fingerprint sign-in is available on compatible devices running Android 7.0 or higher, and the Save the Change® feature is a registered trademark of Lloyds Bank plc. The Halifax app is operated by Bank of Scotland plc, authorized by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.









